{"id":239817,"date":"2020-04-27T16:14:19","date_gmt":"2020-04-27T16:14:19","guid":{"rendered":"https:\/\/www.eatcloud.com\/perguntas-frequentes\/"},"modified":"2025-05-28T14:14:32","modified_gmt":"2025-05-28T14:14:32","slug":"perguntas-frequentes","status":"publish","type":"page","link":"https:\/\/www.eatcloud.com\/pt-br\/perguntas-frequentes\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"

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Perguntas frequentes<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.3″ use_background_color_gradient=”on” background_color_gradient_start=”#ffffff” background_color_gradient_end=”#f2f2f2″ hover_enabled=”0″][et_pb_row _builder_version=”4.4.3″ hover_enabled=”0″][et_pb_column _builder_version=”4.4.3″ type=”4_4″][et_pb_accordion _builder_version=”4.4.3″ hover_enabled=”0″ closed_toggle_text_color=”#000000″ open_toggle_text_color=”#000000″ toggle_text_color=”#000000″ box_shadow_style=”preset3″ box_shadow_spread=”-15px” border_width_all=”0px” border_radii=”on|12px|12px|12px|12px”][et_pb_accordion_item title=”Posso me registrar como uma pessoa f\u00edsica?” _builder_version=”4.4.3″ open=”on” hover_enabled=”0″]No momento, o registro \u00e9 para pessoas jur\u00eddicas, funda\u00e7\u00f5es, associa\u00e7\u00f5es, etc. [\/et_pb_accordion_item][et_pb_accordion_item title=”Eu sou uma pessoa f\u00edsica: posso receber doa\u00e7\u00f5es do EatCloud?” _builder_version=”4.4.3″ open=”off” hover_enabled=”0″]Como voc\u00ea \u00e9 uma pessoa f\u00edsica, deve aguardar a abertura de um novo cart\u00f3rio onde possa se registrar. [\/et_pb_accordion_item][et_pb_accordion_item title=”O que devo colocar no campo \u201cDonation collection capacity\u201d (Capacidade de coleta de doa\u00e7\u00f5es)?” _builder_version=”4.4.3″ hover_enabled=”0″ open=”off”]Essas informa\u00e7\u00f5es correspondem \u00e0 quantidade de quilos que voc\u00ea pode coletar como doa\u00e7\u00e3o, considerando a capacidade log\u00edstica da institui\u00e7\u00e3o.[\/et_pb_accordion_item][et_pb_accordion_item title=”J\u00e1 me registrei como benefici\u00e1rio no EatCloud, o que vem a seguir?” _builder_version=”4.4.3″ hover_enabled=”0″ open=”off”]Criamos estes tutoriais simples para o registro de benefici\u00e1rios! <\/p>\n

1. cria\u00e7\u00e3o do benefici\u00e1rio no formul\u00e1rio da Web <\/h3>\n

link: https:\/\/www.eatcloud.com\/project\/1-creacion-de-beneficiario-en-el-formulario-web\/<\/a><\/p>\n

2. Baixe e instale o aplicativo do benefici\u00e1rio
\n<\/h3>\n

Link: https:\/\/play.google.com\/store\/apps\/details?id=co.nzzn.eatcloud.beneficiarios<\/a><\/p>\n

3. sele\u00e7\u00e3o de doa\u00e7\u00f5es
\n<\/h3>\n

Link: https:\/\/www.eatcloud.com\/project\/3-seleccion-de-donacion\/<\/a><\/p>\n

4. Cronograma de coleta de doa\u00e7\u00f5es
\n<\/h3>\n

Link: https:\/\/www.eatcloud.com\/project\/4-programacion-de-recoleccion-de-donacion\/<\/a><\/p>\n

5. Coleta de doa\u00e7\u00f5es e verifica\u00e7\u00e3o de produtos
\n<\/h3>\n

Link: https:\/\/www.eatcloud.com\/project\/5-recoleccion-de-donacion-y-chequeo-de-productos\/<\/a><\/p>\n

6. Qualifica\u00e7\u00e3o do doador
\n<\/h3>\n

Link: https:\/\/www.eatcloud.com\/project\/6-calificacion-de-donante\/<\/a><\/p>\n

7. Verifica\u00e7\u00e3o de doa\u00e7\u00f5es
\n<\/h3>\n

Link: https:\/\/www.eatcloud.com\/project\/7-verificacion-de-donacion\/<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=”\u201cO usu\u00e1rio n\u00e3o existe\u201d. N\u00e3o consigo lembrar minha senha ” _builder_version=”4.4.3″ hover_enabled=”0″ open=”off”]Depois de instalar o aplicativo, lembre-se de que o nome de usu\u00e1rio e a senha s\u00e3o os que voc\u00ea inseriu no formul\u00e1rio de registro.[\/et_pb_accordion_item][et_pb_accordion_item title=”Tenho problemas com o formul\u00e1rio de registro, ele n\u00e3o reconhece minha localiza\u00e7\u00e3o.” _builder_version=”4.4.3″ hover_enabled=”0″ open=”off”]Se tiver problemas com a localiza\u00e7\u00e3o, voc\u00ea dever\u00e1 reiniciar o dispositivo ou o computador e fazer login novamente. Assim que ele carregar, voc\u00ea ser\u00e1 solicitado a autorizar a localiza\u00e7\u00e3o.
\nIsso \u00e9 essencial porque, se voc\u00ea n\u00e3o fizer isso, o mapa n\u00e3o ser\u00e1 ativado e o pa\u00eds n\u00e3o ser\u00e1 georreferenciado.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Perguntas frequentesNo momento, o registro \u00e9 para pessoas jur\u00eddicas, funda\u00e7\u00f5es, associa\u00e7\u00f5es, etc. Como voc\u00ea \u00e9 uma pessoa f\u00edsica, deve aguardar a abertura de um novo cart\u00f3rio onde possa se registrar. Essas informa\u00e7\u00f5es correspondem \u00e0 quantidade de quilos que voc\u00ea pode coletar como doa\u00e7\u00e3o, considerando a capacidade log\u00edstica da institui\u00e7\u00e3o.Criamos estes tutoriais simples para o registro […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-239817","page","type-page","status-publish","hentry"],"yoast_head":"\nPerguntas frequentes - Eatcloud<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eatcloud.com\/pt-br\/perguntas-frequentes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas frequentes - Eatcloud\" \/>\n<meta property=\"og:description\" content=\"Perguntas frequentesNo momento, o registro \u00e9 para pessoas jur\u00eddicas, funda\u00e7\u00f5es, associa\u00e7\u00f5es, etc. Como voc\u00ea \u00e9 uma pessoa f\u00edsica, deve aguardar a abertura de um novo cart\u00f3rio onde possa se registrar. 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